How to change the email of the client linked to the app?

How to change the email of the client linked to the app?

Video



Transcription

Let's see how to change the email of a client that is linked to the application. We are going to go to clients, we are going to search for the client and when the client is linked to the application it will appear with this cell phone icon. Sometimes it happens that the client loses access to the email or changes email and needs to change it in the application.
What we are going to do is unlink it from the application, edit the email and update. Then we are going to go to the pet that is linked and we are going to send it the invitation again. Then it will send the invitation to the new email and will also inform us of the password so that we can find out about the client and they will be able to log in with the new email and password.
Once the invitation is sent and the client already has the account created, an invitation cannot be sent again to that same email. In that case they have to ask for help with support to be able to delete it from the system and be able to send it again to that same email.

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